IKOU Loyalty - The Interval
Learn how The Interval works, including how to earn rewards, move through tiers and enjoy exclusive loyalty benefits with IKOU.
What is The Interval Loyalty Program?
The Interval is IKOU's loyalty program, created to reward you as you shop and experience IKOU. Your membership is based on your Eligible Spend over a rolling 12-month period. As your eligible spend grows, you can progress through four membership leve
How Do I Join The Interval Loyalty Program?
Joining The Interval is complimentary and allows you to access IKOU loyalty rewards, member benefits and exclusive offers. You can join The Interval online through the IKOU website:. Join The Interval. Once you've joined, your membership will be link
What Are The Interval Membership Levels?
The Interval has four membership levels, designed to recognise and reward you as your eligible spend with IKOU grows over time. Your membership level is based on your total Eligible Spend over the previous rolling 12 months. As you progress through t
What Counts Towards My The Interval Eligible Spend?
Your Eligible Spend is the total value of qualifying IKOU purchases made during the previous rolling 12-month period. Eligible purchases made both online and at participating IKOU stores can contribute towards your membership level, provided they are
How Do I Move Up or Maintain My Membership Level?
Your The Interval Membership Level is based on your Eligible Spend with IKOU over the previous rolling 12-month period. As your Eligible Spend increases, you can progress through the four membership levels and unlock additional rewards and benefits.
Will My Previous IKOU Purchases Count Towards My Membership?
If you're an existing IKOU customer joining The Interval, some of your previous IKOU purchases may be recognised when determining your starting Membership Level. To celebrate the launch of The Interval, eligible purchases made by existing IKOU custom
What Rewards and Benefits Can I Receive?
As a member of The Interval, you can unlock a range of rewards and benefits as you shop with IKOU and progress through the membership levels. The rewards available to you will depend on your Membership Level, eligibility and the individual conditions
How Do I View and Redeem My The Interval Rewards?
Your available The Interval rewards can be viewed through your IKOU account and redeemed when you make an eligible purchase. You'll also receive email notifications when you unlock certain rewards or benefits. You can also access Membership Benefits
Can I Use Multiple The Interval Rewards on One Order?
Yes! You can use multiple eligible The Interval rewards or benefits in the same transaction, provided each reward meets its individual terms and conditions. Each reward has its own eligibility requirements, which may include:. If you have more than o
How Do The Interval Birthday Rewards Work?
As a member of The Interval, you may be eligible to receive a special birthday reward based on your Membership Level. To be eligible, you must have an active The Interval membership and have added your birthday to your Member Profile before your birt
Why Has My Membership Level or Eligible Spend Changed?
Why Has My Membership Level or Eligible Spend Changed?. Your The Interval Membership Level is based on your Eligible Spend over the previous rolling 12 months, which means your spend and Membership Level can change over time. Your Eligible Spend is c
Why Hasn't My Purchase Been Added to My The Interval Eligible Spend?
Eligible purchases made online and at participating IKOU stores can contribute towards your The Interval Eligible Spend, provided the purchase is correctly linked to your membership. Your purchase needs to be associated with the same email address re
What Happens to My The Interval Reward if I Return an Order?
If you return or refund a purchase, the value of the returned items will no longer contribute towards your The Interval Eligible Spend. This is because your Eligible Spend is based on valid purchases after discounts, gift cards and returns have been
Can I Merge or Transfer The Interval Accounts and Rewards?
The Interval memberships are individual and cannot be combined or transferred between different members. No. Your The Interval membership and rewards are personal to you. Rewards cannot be transferred to or redeemed by another person. Sometimes dupli