IKOU Subscriptions
Everything you need to know about your IKOU Subscription, from getting started to managing deliveries, products, payments and more.
What is an IKOU subscription?
What an IKOU subscription is, how it works, and the benefits of subscribing.
How do I manage or edit my subscription?
Everything you can change in your IKOU subscription and how to do it.
How often will I receive my subscription?
How IKOU subscription delivery frequency works and how to adjust it to suit you.
How do I cancel my subscription?
Step-by-step guide to cancelling your IKOU subscription from the customer portal.
What happens if my subscription payment fails?
What to do if your IKOU subscription payment doesn't go through.
How do I update my subscription payment method?
Keeping your payment details up to date helps ensure your IKOU subscription continues without interruption. You can securely update your payment method through your IKOU account. Your new payment method will then be linked to your subscription for fu
Can I add one-time products to my subscription order?
How to add non-subscription items to your next IKOU subscription delivery.
How much is shipping for subscription orders?
Shipping costs and conditions that apply to IKOU subscription deliveries.
How do I update my subscription shipping address?
Moving house or need your subscription sent somewhere new? You can update your shipping address directly through your IKOU account. Your updated address will apply to your future subscription orders. Once an order has entered our warehouse picking an
Can I have more than one active subscription?
Whether you can run multiple active IKOU subscriptions at the same time.
How do I skip my next IKOU subscription delivery?
Life gets busy, and sometimes you may not need your next IKOU delivery just yet. You can easily skip an upcoming subscription order through your IKOU account. Your upcoming order will be skipped and your subscription will move to the next scheduled d