Is There an Expiration Date on My Gift Voucher?Updated a month ago
Is There an Expiration Date on My Gift Voucher?
Yes — IKOU gift vouchers come with an expiry date. Here's everything you need to know so you don't miss out.
Voucher Validity
| Detail | |
|---|---|
| Valid for | 3 years from the date of purchase |
| Where to find your expiry date | Your gift voucher confirmation email |
| Need help confirming? | Contact our Customer Care team |
Important to Know
Expired gift vouchers cannot be extended or reissued. We recommend redeeming your voucher well before the expiry date to avoid missing out.
Good to Know
- Your expiry date is included in your gift voucher confirmation email — check your inbox or junk folder if you can't find it
- If you're unsure of your voucher balance or expiry date, our Customer Care team can look this up for you
- Ready to use your voucher? See Where Can I Use My IKOU Gift Voucher? for redemption options
- Need help applying it online? See How do I use a discount code?
Still need help?
We're here for you. If you couldn't find what you were looking for, our customer care team is happy to assist.
🕐 Customer Care Hours (AEST)
Mon – Fri: 8:00am – 4:00pm