Where Can I Use My IKOU Gift Voucher?Updated a month ago
Where Can I Use My IKOU Gift Voucher?
Your IKOU gift voucher is a flexible and thoughtful way to enjoy the full IKOU experience — here's everything you need to know about where and how to use it.
Where You Can Redeem Your Voucher
IKOU gift vouchers are accepted at the following locations:
- Online at ikou.com.au
- Participating IKOU spa and retail locations
Where Vouchers Cannot Be Redeemed
Please note that IKOU gift vouchers cannot be redeemed at:
- Third-party stockists or retailers that carry IKOU products
Your voucher is only valid through official IKOU channels — online or at a participating IKOU-owned location.
Not Sure If a Location Accepts Vouchers?
If you're planning to visit a spa or retail location and want to confirm they accept gift vouchers before you arrive, please contact our Customer Care team — we're happy to check for you.
👉 Find Your Nearest IKOU Location
Good to Know
- For online redemption, simply enter your voucher code at checkout in the discount or gift card field
- If you need help applying your voucher online, see How do I use a discount code?
- Vouchers cannot be exchanged for cash
Still need help?
We're here for you. If you couldn't find what you were looking for, our customer care team is happy to assist.
🕐 Customer Care Hours (AEST)
Mon – Fri: 8:00am – 4:00pm