What Is an IKOU E-Voucher?Updated 3 months ago
What Is an IKOU E-Voucher?
New to IKOU e-vouchers? Here's everything you need to know about how they work and what you can do with them.
What Is an E-Voucher?
An e-voucher is a digital gift voucher delivered directly via email. It's a simple and convenient way to gift an IKOU experience — letting the recipient choose the products or treatments that suit them best.
What's Included
Each e-voucher contains a unique voucher code that can be used to redeem your chosen value across:
- Online at ikou.com.au
- Participating IKOU stores
- Eligible IKOU spa treatments
How to Use It
For online redemption, enter your voucher code at checkout in the discount or gift card field. Need help applying it? See How Do I Use a Discount Code?
Good to Know
- E-vouchers cannot be exchanged for cash
- Vouchers are only valid through official IKOU channels — online or at a participating IKOU-owned location
- If your e-voucher hasn't arrived, check your spam or junk folder before contacting us
Still need help?
We're here for you. If you couldn't find what you were looking for, our Customer Care team is happy to assist.
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