What Happens During an IKOU Treatment?Updated 3 months ago
What Happens During an IKOU Treatment?
Every IKOU facial and treatment is designed as a personalised wellness experience — combining sensory relaxation with professional skincare rituals to support healthy-looking, balanced skin. Here's what you can expect from the moment you arrive.
Before Your Treatment
Your therapist will begin with a personal consultation to better understand:
- Your skin type and current condition
- Your lifestyle and wellbeing goals
- Any sensitivities, concerns, or preferences you'd like to share
This allows us to personalise every step of your experience and select the products that best support your skin and your sense of restoration.
During Your Facial
While each treatment varies depending on the facial selected, your experience will generally include:
Step | What to Expect |
|---|---|
Deep double cleanse | A thorough cleanse to prepare the skin |
Exfoliation | Gentle resurfacing for a fresh, smooth base |
Hydrating essence | Replenishment and skin prep |
Face massage | Relaxing and circulation-supporting |
Personalised masks & treatments | Selected specifically for your skin |
Aromatherapy rituals | Sensory elements to support deep relaxation |
Scalp, hand or foot massage | Included in selected treatments |
Our facials are designed to create a calm, restorative experience — for your skin and your whole sense of wellbeing.
Your Comfort Comes First
Please feel free to let your therapist know at any point during your treatment if:
- You feel too warm or too cold
- You'd like pressure adjusted
- You have any product sensitivities that arise during the treatment
- You'd prefer a quieter, more restful experience
There are no silly requests — your comfort and enjoyment are always our priority.
After Your Treatment
Your therapist may recommend a simple homecare ritual to help maintain your skin and extend the benefits of your treatment beyond the spa.
If you'd like to explore the products used in your treatment, our team is happy to help you find them 👉 Shop IKOU Skincare
Please Note
IKOU treatments are cosmetic wellness experiences and are not intended to diagnose, treat, or manage medical skin conditions. If you have a medical skin concern, please consult your doctor or dermatologist before booking.
Have Questions Before Your Appointment?
We'd love to help you prepare for your IKOU experience. Reach out to our team anytime before your visit.
Still need help?
We're here for you. If you couldn't find what you were looking for, our customer care team is happy to assist.
🕐 Customer Care Hours (AEST)
Mon – Thu: 9:00am – 5:00pm Fri: 9:00am – 3:00pm