How to Prepare for Your Spa TreatmentUpdated 2 months ago
How to Prepare for Your Spa Treatment
We want your IKOU spa experience to feel calm, comfortable, and restorative from the very first moment you arrive. A little preparation goes a long way in making the most of your time with us.
Before You Arrive
- Arrive 10–15 minutes early where possible — this gives you time to relax, settle in, and complete any consultation forms at a comfortable pace
- Wear comfortable, relaxed clothing
- Stay well hydrated throughout the day before your appointment
Health & Wellness Information
Please let your therapist know prior to your appointment if any of the following apply to you:
- You are pregnant
- You have allergies or sensitivities
- You have recently undergone cosmetic procedures
- You have any injuries or medical conditions that may affect your comfort during treatment
Sharing this information helps us personalise your experience safely and appropriately — so you can fully relax and enjoy every moment.
Preparing Your Skin
For facial treatments, we recommend avoiding the following in the days leading up to your appointment:
What to Avoid | Why |
|---|---|
Strong exfoliation immediately before | May cause sensitivity during treatment |
Active skincare products on sensitised skin | Can increase skin reactivity |
Excessive sun exposure prior to treatment | May affect skin comfort and treatment outcomes |
Relax & Unwind
Your treatment time is your time — an opportunity to slow down, rest, and reconnect with yourself. We encourage you to arrive with enough time to settle in fully before your treatment begins.
Leave the to-do list at the door. You deserve this.
Have Questions Before Your Appointment?
Please contact your chosen spa location directly for any appointment-specific queries — they'll be best placed to assist with booking details, treatment options, and any individual requirements.
👉 Find Your Nearest IKOU Location
Still need help?
We're here for you. If you couldn't find what you were looking for, our customer care team is happy to assist.
🕐 Customer Care Hours (AEST)
Mon –Fri: 8:00am – 4:00pm