How long does delivery take?Updated 3 months ago
How quickly can you deliver?
We want your IKOU order to reach you as quickly as possible. Here's a full breakdown of our shipping and delivery timeframes.
Delivery Timeframes
| Stage | Timeframe |
|---|---|
| Dispatch | Within 24 hours, Monday – Friday |
| Delivery | 1–3 business days after dispatch |
| Weekends & Public Holidays | Orders ship the next business day |
All deliveries are to Australia only and are generally received within 3–5 days of ordering.
Shipping Costs
| Order Value | Shipping |
|---|---|
| Under $99 | $7.95 express delivery |
| $99 and over | FREE express delivery |
All prices on our website are inclusive of GST.
Good to Know:
- Orders placed Monday – Friday are dispatched within 24 hours
- We do not fulfil orders on weekends or public holidays — your order will be shipped from the next business day
- Your order will be sent via Courier or Australia Post
- During sale periods, there may be slight delays in dispatch — thank you for your patience.
Still need help?
We're here for you. If you couldn't find what you were looking for, our customer care team is happy to assist.
🕐 Customer Care Hours (AEST)
Mon – Thu: 9:00am – 5:00pm Fri: 9:00am – 3:00pm